Customer Support
Context Help
If you feel lost inside our web hosting Control Panel, the first step you should take is to press the Help button, which is visible on each and every page. A pop-up menu will appear. It offers elaborate info about all the actions that you can carry out on that particular page. Each pop-up window shows up on the same page so that you can swiftly return to your work.
Video Tutorials
We have a wide selection of how-to videos describing how to work with our Control Panel. They're meant for those of you who would like to see how things are being done rather than just reading articles. In this way, everyone can quickly find their way around our Control Panel by merely watching our step-by-step video tutorials.
F.A.Q.
If you can't discover the solution you are looking for, explore our comprehensive FAQ section, which covers questions asked by real customers and provides practical solutions. We regulary update our Frequently Asked Questions section with new articles in an attempt to encompass all the innovations and new additions to our platform.
Ticketing System
If you still can't discover the answer you are looking for in the FAQ database either, we have a fantastic team of tech support engineers available 24-7-365 and ready to help you with any query. Each support ticket you send will be responded to in less than sixty minutes (the average ticket response time is only twenty mins), so you will never have to wait a long time to get your question answered.